Privacy Policy

This Privacy Policy is laid down for each individual visiting the website. This policy has been created to guide our users and help them understand how we collect and process their data. Please read the privacy policy carefully before using the website.
Overview:
SAIWED (under the brand name ”WENBA“) values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit our website wenba.in (hereinafter referred to as the “Platform”), and use the services available on the Website (“Services”), and how we use and disclose that information. This Policy is subject to the WENBA Terms and Conditions, which can be accessed at (terms of use website link – insert). Your use of the Website and/or Services and any personal information you provide on the Platform remains subject to the terms of the Policy and Wenba’s Terms of Use.

Note:
Our privacy policy is subject to change at any duration without prior notice. Please review this privacy policy to be aware of any changes. By visiting this Platform, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree to any sections of the policy, please do not use or access our Website. By mere use of the Platform, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Intellectual Property: Unless stated otherwise, Wenba holds the sole rights of all the digital content, including site layout, software, images, photographs, text, services, articles, blogs, tech reviews, product descriptions, service descriptions, icons, and other similar materials, available throughout the website. Trademark, logos of Wenba cannot be displayed at any commercial or non-commercial use without prior permission from the company.
Fair Use: This website may contain copyrighted material, the use of which may not have been specifically authorized by the copyright owner. One of the integral aims of the website is to educate our members, users, and visitors about localities, establishments, eateries, sightseeing destinations, and so on and so forth. This material is available for use in education, research, criticism, and reviews. This shall constitute and bind under ‘fair dealing’ of any such copyright material mentioned under sec.52 of the Copyright Act, 1957.

In the event you wish to use any copyrighted material from this site for purposes of your own that go beyond ‘fair dealing’, you must obtain express permission from the copyright owner.

Information you provide us: “Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as name, address, email address, phone number, etc. The type of personal information that we collect from you varies based on your interaction with our Website. Personal information collected shall include but is not limited to your name, gender, age, account password, postal address, phone number, email address, contact preferences, ID proof (PAN, Passport, Aadhar, Voter ID, etc.), bank account/credit card/debit card details, proof of employment, proof of educational background, and other information that would assist us in verifying your identity.
We may process information, including personal data, that you provide to us. This data may include:
1. at the time of registration;
2. at the time of subscribing to our services;
3. when you join a mailing list;
4. when completing surveys or feedback forms;
5. in other communications with us (Telephonic, email, or otherwise);
6. information such as name, age, postcode, gender, religion, disability status, employer, ID documents, and Programme feedback;
7. the platform is not intended for users below 13 years.

H. During registration, we will ask for your consent to process sensitive personal data such as ethnicity or religion (if provided).
I. You undertake that your personal information shall be accurate, complete, and up to date. We will provide reasonable opportunity to correct or delete it, subject to laws and platform policies. Requests that conflict with law or platform rules, or require disproportionate effort, may be declined.

Information we may collect from you: We may collect technical data including IP address, browser type, OS, and usage statistics using cookies and similar tools. This is used for system administration and reports. We only disclose aggregate statistics, not personal identity information.
Information we collect from social media:
1. You may log in via social platforms, granting us access to your public profile data.
2. We combine this data with other user information.
3. These platforms govern data use—please check their policies. We have no control over third-party data usage.

1. Automatic Information Collection: We and our third-party partners collect data through cookies, beacons, and device identifiers to improve analytics and optimize advertising. This includes browser type, ISP, page views, IP address, and device type.
  1. Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on a user’s computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. When you visit the Platform, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser. Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third-party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Platform when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google’s privacy policy.
  2. Disabling Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Platform because it may not function properly if the ability to accept cookies is disabled.
  3. Clear GIFs, pixel tags, and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags), in connection with our Platform to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about Platform usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded. You acknowledge that some entities and/or countries where we may transfer your personal information may not comply with data protection policies that are as stringent as the laws of India or the policies followed by WENBA. You acknowledge that it is adequate that when we transfer your personal information to any other entity within or outside India, we will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
  4. How your personal information is used: 10.1We collect your personal information and aggregate information about the use of our Platform and Services to better understand your needs and to provide you with a better Platform experience. Specifically, we may use your personal information for any of the following reasons:
    - A. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our platform and our Services;
    - B. For customer support and to respond to your inquiries;
    - C. For internal record-keeping purposes;
    - D. To process billing and payment, including sharing with third-party payment gateways in connection with Platform and/or Services;
    - E. To improve and maintain our Platform and our Services;
    - F. To periodically send promotional emails regarding WENBA products and offers;
    - G. To contact you via various communication methods with requested services or information;
    - H. For WENBA’s market research and customization purposes;
    - I. To use your demographic information for effective promotional targeting and analytics;
    - J. To resolve disputes, protect users and enforce platform terms;
    - K. To verify personal information collected from third parties;
    - L. To combine aggregate data with personal information we collect.
    10.2 From time to time, WENBA may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, WENBA shall make reasonable efforts to provide notice and obtain the consent of any such uses as may be required by law.

10.3 It is further clarified that your registration on the Website shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form.

10.4 It is further clarified that your registration on the Platform shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form. At our sole discretion, WENBA may offer any of the following free services on the Platform, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:

1. Additional Services:
2. Newsletter Subscriptions: We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for WENBA for the newsletter mailing list. Users may remove themselves from this mailing list by opting out during registration, by following the link provided in each newsletter to the subscription management page, or by changing preferences in their profile settings.
1. Forwarding Messages: Our Platform users can voluntarily choose to electronically forward a link, page, or document to someone else. To do so, the user must provide their email address and the recipient’s email address. The user’s email is used only in case of transmission errors or to identify the sender. This information is not used for any other purpose.
2. Product Surveys: We may conduct user surveys to better target content to Platform users. We will not share individual responses but may share aggregated data with service providers, partners, and other parties.
3. Security: We employ procedural and technological security measures to protect your personal information against unauthorized access or disclosure. These may include encryption, passwords, and physical safeguards. However, no security measures are completely foolproof. You should take appropriate precautions—like using strong passwords and signing off after using shared computers. WENBA is not responsible for unauthorized access or compromised accounts.
1. Disclosure: We may share the information that we collect about you, including your personal information, as follows:
  - Information disclosed to protect us and others: We may disclose your information including Personal Information if:
    1. WENBA reasonably believes that disclosure is necessary to comply with a legal process (e.g., court orders, search warrants, investigations) or legal requirements from any governmental authority,
    2. Disclosure would potentially mitigate our liability in an actual or potential lawsuit,
    3. Disclosure is reasonably necessary to enforce this Privacy Policy, terms and conditions, etc.,
    4. Disclosure helps investigate or prevent unauthorized transactions or illegal activities, or
    5. Disclosure is necessary or appropriate to protect our rights or property, or the rights or property of others.
  - Information disclosed to third-party service providers and business partners: As an aggregator platform, WENBA may share your personal data and cookie-generated information with vendors and service agencies that help us run our business. For instance, we may share data with credit card processors for payments. These partners are only allowed to use your data to fulfill their services and not beyond that. Survey data may also be shared with the survey provider or co-sponsoring entity.
  - Disclosure to non-affiliated third parties in furtherance of your request: If you request services, we may post those on third-party websites with whom we partner, exposing your location and contact details to interested bidders. Clicking through the third-party post will direct bidders to our Platform where your contact details may be accessible to interested service providers.
  - Information disclosed to law enforcement or government officials: If required by law or in cooperation with investigations, we may disclose your information—including name, city, state, contact details, user ID history, listings, and fraud complaints—to law enforcement or government officials.
  - In the event of a change of control or bankruptcy: If WENBA is acquired, merged, reorganized, or sells significant assets, it reserves the right to transfer user information to the successor entity. In cases like bankruptcy or receivership, we may be unable to control how data is treated and may transfer it to non-affiliated third parties.
1. Information disclosed to law enforcement or government officials: We will disclose your information, including your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation, or other government authority, or in cooperation with investigations.
2. In the event of a change of control or bankruptcy: If WENBA undergoes a change in control—such as a merger, sale of assets, or corporate reorganization—the company may transfer the collected user information to the successor entity. In cases of bankruptcy, receivership, or similar legal proceedings, WENBA may not control how user data is transferred or used and reserves the right to transfer it to non-affiliated third parties.
1. Information disclosed at your request: We may share your personal information with other users or third parties at your explicit request or with your explicit consent when receiving specific services.
2. Updating, Deleting, and Correcting Your Personal Information: You can review, correct, and delete your personal information by emailing us at (support email) or editing the relevant section on your profile. Please notify us promptly if your information is outdated or inaccurate. We typically avoid manual edits due to identity verification limitations. Upon request, we may close your account and remove your personal data as soon as reasonably possible. However, data from closed accounts may be retained to fulfill legal obligations, resolve disputes, or prevent fraud. Please note that once public content (like requests, feedback, or comments) is posted, it may not be removable. Once an account is deleted, WENBA is not responsible for any residual personal information that remains on the Platform outside of that account.
1. Retention of your personal information: Personal data will be deleted or erased once no longer required for its original purpose. However, WENBA may retain certain data to comply with legal requirements.
2. Changes to our data protection and privacy policy: Any future changes to the policy will be posted on this webpage and notified where appropriate. Users are encouraged to check back regularly for updates.
3. Contact: [email protected]

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