This Privacy Policy is laid down for each individual visiting the website. This policy has been
created to guide our users and help them understand how we collect and process their data.
Please read the privacy policy carefully before using the website.
Overview:
SAIWED (under the brand name ” WENBA “) values your privacy. In this Privacy Policy
(“Policy”), we describe the information that we collect about you when you visit our website
www.wenba.in“ (hereinafter be referred to as “ Platform”), and use the services available on the
Website (“Services”), and how we use and disclose that information.
This Policy is subject to the WENBA Terms and Conditions, which can be accessed at (terms of
use website link – insert). Your use of the Website and/or Services and any personal information
you provide on the Platform remains subject to the terms of the Policy and Wenba’s Terms of
Use.
Note:
Our privacy policy is subject to change at any duration without prior notice. Please review this
privacy policy to be aware of any changes. By visiting this Platform you agree to be bound by
the terms and conditions of this Privacy Policy. If you do not agree to any sections of the policy,
please do not use or access our Website. By mere use of the Platform, you expressly consent
to our use and disclosure of personal information provided by you in accordance with this
Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
- Intellectual Property:
Unless stated otherwise, Wenba holds the sole rights of all the digital content, including
site layout, software, images, photographs, text, services, articles, blogs, tech reviews,
product descriptions, service descriptions, icons, and other similar materials, available
throughout the website. Trademark, logos of Wenba cannot be displayed at any
commercial or non-commercial use without prior permission from the company. - Fair Use:
This website may contain copyrighted material, the use of which may not have been
specifically authorized by the copyright owner. One of the integral aims of the website is
to educate our members, users, and visitors about localities, establishments, eateries,
sightseeing destinations, and so on and so forth. This material is available for use in
education, research, criticism, and reviews. This shall constitute and bind under ‘fair
dealing’ of any such copyright material mentioned under sec.52 of the Copyright Act,
1957.
In the event, you wish to use any copyrighted material from this site for purposes of your
own that go beyond ‘ fair dealing’, you must obtain express permission from the
copyright owner.
- Information you provide us:
“Personal information” is defined to include information that whether on its own or in
combination with other information may be used to readily identify or contact you such
as name, address, email address, phone number, etc.
The type of personal information that we collect from you varies based on your particular
interaction with our Website. Personal information collected shall include but is not
limited to your name, gender, age, account password, postal address, phone number,
email address, contact preferences, ID proof (PAN, Passport, Aadhar, Voter ID, etc.),
bank account/credit card/debit card details, proof of employment, proof of educational
background, and other information that would assist us in verifying your identity.
We may process information, including personal data, about you that you provide to us
This data may include information provided by you:
A. at the time of registration while signing up to our services or when updating any
of the information provided at the time of registration;
B. at the time of subscribing to our services;
C. if a subscription is made to any of our mailing lists;
D. if you complete any surveys or feedback that we may invite you to participate in;
and
E. in connection with your other communications with us (Telephonic, email, or
otherwise).
F. The information you give us may contain details such as your name, age,
postcode, email address, phone number, gender, ethnicity, religion, disability
status, employer, affiliated organizations, job details, personal description,
information relating to your participation in the Programme and feedback on the
Programme, Government ID (PAN, Aadhar, Voters ID, etc.). You may need to
provide us with some of this information in order to be able to avail our services.
G. The website is not designed to attract users below 13 years and thus the
company does not intend to keep data of the users below the specified age.
H. As part of the registration process, you will be asked to provide your specific
consent for us to process your personal data, including sensitive personal data
relating to ethnicity, disability status, and/or religion (if provided).
I. You undertake that your personal information shall at all times be accurate,
complete, and up to date. We shall also make reasonable efforts to provide you
with the opportunity to request correction of your personal information provided to
us if the same is inaccurate, or even to delete the personal information, if so
requested and subject to applicable law. Further, we may decline to process
requests which we find to be contrary to the terms laid down under this Policy,
Platform terms and conditions, or any applicable laws, require disproportionate
technical effort, jeopardize the privacy of others, or are extremely impractical.
- Information we may collect from you:
We may collect and process technical information about your computer, your
Internet Protocol address, operating system, and browser type and version. We
collect this information for system administration purposes and to report
aggregate information on usage to other organizations (including our funders).
We collect this information by using cookies and other similar technologies.
When reporting to other organizations, we only disclose statistical data about the
browsing actions and patterns of usage of our sites, which does not identify any
individual by name or IP address or include any data relating to an individual
user. - Information we collect from social media:
5.1
You may at times be permitted to log into our Platform through your other social
networking accounts. If you do so, you must enter the email address and
password that you use for such social networking accounts. We will ask that you
grant us permission to access and collect your basic information (this includes
your name, profile picture, gender, networks, user IDs, list of friends, date of
birth, email address, and any other information you have set to public on your
account). If you allow us to have access to this information, then we will have
access to this information even if you have chosen not to make that information
public.
5.2
We store the information that we receive from such social networking sites with
other information that we collect from you or receive about you.
5.3
Such social networking sites control the information they collect from you. For
information about how social networking sites may use and disclose your
information, including any information you make public, please consult the
respective social networking site’s privacy policy. We have no control over how
any third-party site uses or discloses the personal information it collects about
you.
- Collection Of Automatic Information, use of cookies and other tracking devices:
We and our third-party service providers, which include ad networks, use
cookies, web beacons, and other tracking technologies to collect information
about your use of our Platform and services, such as your browser type, your ISP
or operating system, your domain name, your access time, the URL of the
previous website you visited, your page views, your IP address, and the type of
device that you use. We also track how frequently you visit our Platform and use
our services. We use this information (including the information collected by our
third-party service providers) for Website analytics (including to determine which
portions of our Platform are used most frequently, what our users like/do not
like), to assist us in determining relevant advertising(both on and off our
Platform), to evaluate the success of our advertising campaigns, and as
otherwise described in this policy. We may obtain your device ID, which is sent to
WENBA’s servers and used in fraud prevention efforts. - Cookies:
7.1
We and our third-party service providers collect information from you by using
cookies. A cookie is a small file stored on a user’s computer hard drive containing
information about the user. The cookie helps us analyze web traffic or informs
you about your use of a particular website. Cookies allow web applications to
respond to you as an individual, tailoring its operations to your needs, likes, and
dislikes by gathering and remembering information about your preferences.
When you visit the Platform, we may send one or more cookies (i.e., a small text
file containing a string of alphanumeric characters) to your computer that
identifies your browser.
7.2
Some of these cookies may be connected to third-party companies or websites.
The terms of use of such cookies are governed by this Policy and the privacy
policy of the relevant third-party company or website. For example, Google
measures the performance of advertisements by placing cookies on your
computer when you click on ads. If you visit the Platform when you have such
cookies on your computer, we and Google will be able to tell that you saw the ad
delivered by Google. The terms of use of these cookies are governed by this
Policy and Google’s privacy policy.
- Disabling Cookies:
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. If you disable cookies you may be prevented from taking
full advantage of the Platform because it may not function properly if the ability to
accept cookies is disabled. - Clear GIFs, pixel tags, and other technologies:
9.1
Clear GIFs are tiny graphics with a unique identifier, similar in function to
cookies. In contrast to cookies, which are stored on your computer’s hard drive,
clear GIFs are embedded invisibly on web pages. We may use clear GIFs(a.k.a.
web beacons, web bugs, or pixel tags), in connection with our Platform to, among
other things, track the activities of Platform visitors, help us manage content, and
compile statistics about Platform usage. We and our third-party service providers
also use clear GIFs in HTML emails to our customers, to help us track email
response rates, identify when our emails are viewed, and track whether our
emails are forwarded.
9.2
You acknowledge that some entities and /or countries where we may transfer
your personal information may not comply with data protection policies that are
as stringent as the laws of India or the policies followed by WENBA. You
acknowledge that it is adequate that when we transfer your personal information
to any other entity within or outside India, we will place contractual obligations on
the transferee which will oblige the transferee to adhere to the provisions of this
Privacy Policy. - How your personal information is used:
10.1
We collect your personal information and aggregate information about the use of
our Platform and Services to better understand your needs and to provide you
with a better Platform experience. Specifically, we may use your personal
information for any of the following reasons:
A. To provide our Services to you, including registering you for our Services,
verifying your identity and authority to use our Services, and to otherwise enable
you to use our platform and our Services;
B. For customer support and to respond to your inquiries;
C. For internal record-keeping purposes;
D. To process billing and payment, including sharing with third-party payment
gateways in connection with Platform and/or Services;
E. To improve and maintain our Platform and our Services (for example, we track
information entered through the “Search” function; this helps us determine which
areas of our Platform users like best and areas that we may want to enhance; we
also will use for trouble-shooting purposes, where applicable);
F. To periodically send promotional emails to the email address you provide
regarding new products offered by WENBA, special offers from WENBA or other
information about WENBA that we think you may find interesting;
G. To contact you via email, telephone, facsimile or mail, or, where requested, by
text message, to deliver certain services or information you have requested;
H. For WENBA’s market research purposes, including, but not limited to, the
customization of the Platform according to your interests;
I. We may use your demographic information (i.e., age, postal code, residential and
commercial addresses, and other various data) to more effectively facilitate the
promotion of goods and services to appropriate target audiences and for other
research and analytical purposes;
J. To resolve disputes, to protect ourselves and other users of our Platform and
Services, and to enforce our Platform’s terms and conditions;
K. We also may compare personal information collected through the Platform and
Services to verify its accuracy with personal information collected from third
parties; and
L. We may combine aggregate data with the personal information we collect about
you.
10.2
From time to time,WENBA may use personal information for new and
unanticipated uses not previously disclosed in our Privacy Policy. If our
information practices change regarding information previously collected, WENBA
shall make reasonable efforts to provide notice and obtain the consent of any
such uses as may be required by law.
10.3
It is further clarified that your registration on the Website shall be deemed to be
your consent to be contacted for the purposes mentioned above,
(i) on the mobile number shared by you even if you are registered with the
National Customer Preference Register (NCPR) and have opted out of receiving
promotional calls and messages and
(ii) by way of SMS or email notifications or messages in any other electronic
form.
10.4
It is further clarified that your registration on the Platform shall be deemed to be
your consent to be contacted for the purposes mentioned above, (i) on the
mobile number shared by you even if you are registered with the National
Customer Preference Register (NCPR) and have opted out of receiving
promotional calls and messages and (ii) by way of SMS or email notifications or
messages in any other electronic form.
At our sole discretion, WENBA may offer any of the following free services on the
Platform, which you may select to use or receive at your option. Certain of the
following services may require you to provide additional personal information as
detailed below:
- Additional Services:
- Newsletter Subscriptions:
We may offer a free electronic newsletter to users. We will gather the email
addresses of users who sign up for WENBA for the newsletter mailing list. Users
may remove themselves from this mailing list by opting out of receiving
newsletters during the registration process, by following the link provided in each
newsletter that points users to a subscription management page where the user
can unsubscribe from receiving newsletters or by changing their preferences in
their profile settings page.
- Forwarding Messages:
Our Platform users can voluntarily choose to electronically forward a link, page,
or document to someone else by clicking. To do so, the user must provide his or
her email address, as well as the email address of the recipient. The user’s email
address is used only in the case of transmission errors and, of course, to let the
recipient know who sent the email. The information is not used for any other
purpose. - Product Surveys:
We may conduct user surveys from time to time to better target our content to
our Platform users. We will not share individual responses from these surveys
with any third party. We will share aggregate data with third-party service
providers, partners, and other third parties. - Security:
We employ procedural and technological security measures, which are
reasonably designed to help protect your personal information from unauthorized
access or disclosure. WENBA may use encryption, passwords, and physical
security measures to help protect your personal information against unauthorized
access and disclosure. No security measures, however, are 100% complete.
Therefore, we do not promise and cannot guarantee, and thus you should not
expect, that your personal information or private communications will not be
collected and used by others. You should take steps to protect against
unauthorized access to your password, phone, and computer by, among other
things, signing off after using a shared computer, choosing a robust password
that nobody else knows or can easily guess, and keeping your log-in and
password private. WENBA is not responsible for the unauthorized use of your
information or for any lost, stolen, compromised passwords, or for any activity on
your Account via unauthorized password activity. - Disclosure:
We may share the information that we collect about you, including your personal
information, as follows: - Information disclosed to protect us and others:
We may disclose your information including Personal Information if:
(i) ___ reasonably believes that disclosure is necessary in
order to comply with a legal process (such as court orders, search
warrant, investigations, etc.) or other legal requirements of any
governmental authority,
(ii) disclosure would potentially mitigate our liability in an actual or
potential lawsuit,
(iii) reasonably necessary to enforce this Privacy Policy, our terms, and
conditions, etc.
(iv) disclosure is intended to help investigate or prevent unauthorized
transactions or other illegal activities, or
(v) necessary or appropriate to protect our rights or property, or the rights
or property of any person or entity.
- Information disclosed to third-party service providers and business
partners:
We contract with various third parties for the provision and maintenance
of the Platform, Services, and our business operations as we are an
aggregator platform that sells traditional goods by several vendors, and
WENBA may need to share your personal information and data
generated by cookies and aggregate information (collectively,
“information”) with these vendors and service agencies. For example, we
may provide your information to a credit card processing company to
process your payment. The vendors and service agencies will not receive
any right to use your personal information beyond what is necessary to
perform their obligations to provide the Services to you. If you complete a
survey, we also may share your information with the survey provider; if
we offer a survey in conjunction with another entity, we also will disclose
the results to that entity. - Disclosure to non-affiliated third parties in furtherance of your request:
Your request for services may be shared with third-party websites with
whom we have a contractual relationship in order to provide your request
with maximum exposure. The post on the third-party website will include
the details of your request, including your location, and other contact
details. Interested bidders, however, will be able to click on your request
on such a third-party site, and will be directed to our Platform where they
will have access to your contact details (Partial or complete), as would
any other service provider on our Platform interested in bidding on your
request.
- Information disclosed to law enforcement or government officials:
We will disclose your information, including, without limitation, your name,
city, state, telephone number, email address, user ID history, quoting and
listing history, and fraud complaints, to law enforcement or other
government officials if we are required to do so by law, regulation or other
government authority or otherwise in cooperation with an investigation of
a government authority. - In the event of a change of control or bankruptcy:
In the event that WENBA undergoes a change in control, including,
without limitation, a merger or sale of all or substantially all of WENBA’s
assets to which this Platform relates or other corporate reorganization in
which WENBA participates, and is thus merged with or acquired by a third
party entity (a “Successor”), WENBA hereby reserves the right to transfer
the information we have collected from the users of the Platform and/or
Services to such Successor.
In addition, in the event of WENBA’s bankruptcy, reorganization,
receivership, or assignment for the benefit of creditors, or the application
of laws or equitable principles affecting creditors’ rights generally,
WENBA may not be able to control how your information is transferred,
used, or treated and reserves the right to transfer the information we have
collected from the users of the Platform and/or Services to non-affiliated
third parties in such event.
- Information disclosed at your request:
We may share your personal information with other users or third parties
to whom you explicitly ask us to send your information or if you explicitly
consent to such disclosure upon receipt of a specific Service. - Updating, Deleting, and Correcting Your Personal Information:
You can review, correct and delete your personal information by emailing us at
_(support email) or by editing in the personal information section.
You must promptly reach out to us to change your information if your personal
information changes or is inaccurate. Typically, we will not manually alter your
personal information because it is very difficult to verify your identity remotely.
Nonetheless, upon your request, we may close your account and remove your
personal information from view as soon as reasonably possible based on your
account activity and in accordance with applicable law. We do retain information
from closed accounts in order to comply with the law, prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any
investigations of any user, enforce our terms and conditions, and take any other
actions otherwise permitted by law that we deem necessary in our sole and
absolute discretion. You should understand, however, that once you publicly post
a request, offer, comment, feedback, or any other information onto the Platform,
you may not be able to change or remove it. Once we have deleted or removed
your account, you agree that WENBA shall not be responsible for any personal
information that was not included within your deleted and/or removed account
that remains on the Platform.
- Retention of your personal information:
Your personal data will be destroyed or erased from our systems when it is no
longer required for the relevant specified purpose that it was collected for,
provided that we may retain personal data in order to comply with applicable
laws, regulations, and rules. - Changes to our data protection and privacy policy:
Any changes we may make to our data protection and privacy policy in the future
will be posted on this webpage and, where appropriate, notified to you. Please
check this webpage frequently to see any updates or changes to our Privacy
Policy. - Contact: